I am an agent in Arizona. Sometimes it's scary thinking we didn't do something right but I spoke with Theresa Melgoza she helped me all the way. She made a very scary thing into a positive one; she was kind, helpful, and prompt. Very professional as well. She is the kind of person I WOULD LOVE TO HAVE ON MY TEAM. Thank you for that.

I had a problem with my policy. Needed to get a statement of no loss. Christina, one of your agents, was a great help in getting all my needs met. She was wonderful. I just wanted to take the time to give her praise. Her's is not an easy job, no call center job is, but she handled my problem both professionally and courteously.

AWESOME CUSTOMER SERVICE